Specific department FAQs can be found in the left sidebar at the top of this page and General FAQs are below. We will continue to update these pages with those most relevant information for our community.
General Assistance: (586) 446-2489
Senior Assistance: (586) 446-2489
Macomb County Health: (586) 463-3750
Michigan DHHS: (888) 535-6136
Beaumont Health: (248) 551-7000
MDHHS Mental Health: (888) 733-7753
Macomb Community Action: (586) 469-6999
You may also email email@example.com with any questions, comments, or concerns!
Information is available through the Macomb County Health Department in several languages including Spanish, Arabic, Bengali, and others. Please check this page often as resources and handouts will be added as they become available.
The City of Sterling Heights is taking a proactive approach to learning more and educating residents about Coronavirus. Activities include providing information regarding ways the public can help prevent exposure and engaging with local, state and federal leaders to discuss and share the latest updates and best practices.
We want to make sure our residents feel in control by frequently providing the most up-to-date information while also giving you the ability to get your questions answered and take care of any city business you might have. We encourage residents to explore the many ways they can transact city business right from home with our At Home Services. We also encourage residents to stay tuned here and on the City’s social media channels (Facebook, Twitter and Instagram) for the latest information as well as signing up for emergency alerts.
Here are some tips we encourage all residents to follow to prepare for the Coronavirus:
- Remain Calm: It is critical that we remain calm in order to be sure our resources are used in the most effective way to prevent, prepare for and treat any cases of Coronavirus in our community.
- The most up-to-date information and guidance can be found on the Centers for Disease Control and Prevention website OR the World Health Organization website.
Everyday preventive actions include:
- Stay home when you are sick, except to get medical care.
- Wear a mask and keep a distance of 6' between yourself and others.
- Wash your hands often with soap and water for at least 20 seconds (about the amount of time it takes to sing happy birthday). Use hand sanitizer when you can’t use soap and water. Learn more about the best ways to wash your hands or use hand sanitizer.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Clean frequently touched surfaces (like door knobs, light switches, elevator buttons, toilets, faucets, etc.) as often as possible and at least daily.
For more information on specific actions like travel, what to do if you are sick, what you can do if you are at higher risk, etc., visit the CDC website.
Local updates and information is also available on Macomb County’s website.
Mental Health Resources
Frequently Asked Questions
Urgent or Special Needs
If you have a special need, like groceries for a home-bound senior, please email firstname.lastname@example.org and we will do our best to put you in contact with a volunteer or group that can assist you.
Utica Community Schools and Warren Consolidated Schools are providing “to go” meals at no charge at schools and community sites during the school closure period. This program is available to ALL children and teens ages 18 years old and younger regardless of where they go to school or whether they qualify for free and reduced meals. Persons up to age 26 who are enrolled in an educational program for the mentally or physically disabled that is recognized by a State or local public educational agency may also take part in this USDA-funded program. More information can be found at uticak12.org and wcs.k12.mi.us.
If you need access to the internet while the Library is closed, here is a list of internet access resources to Michigan residents:
- Comcast Internet Essentials
- Spectrum Internet Assist
- Access from AT&T
- FCC’s Lifeline Program (put in your ZIP code and find low-cost options from providers in your area)
- Everyone On
Will City Council meetings still be held?
The Nov. 17, 2020 City Council meeting will be held in the Community Center. All future council meetings will be held via videoconference for the remainder of the year.
Where can I find more information?
The Michigan Department of Health and Human Services launched a statewide hotline at 1-888-535-6136 to respond to health-related questions about coronavirus disease 2019 (COVID-19). The hotline is open seven days a week from 8 am – 5 pm. Public health and other experts will answer health-related questions about COVID-19. The team can also direct residents, providers and more to the right resources in their local communities and in other state government departments.
Beaumont Health has also launched a COVID-19 hotline that can be reached 7 a.m. – 7 p.m., Monday – Friday and 10 a.m. – 6 p.m. on Saturday and Sunday. To access the hotline, call (248) 551-7000. More information can also be found at Beaumont.org/coronavirus.
The CDC’s website can be found at coronavirus.gov.
Where can I get tested for COVID-19?
A number of testing sites exist in Macomb County. Each has their own parameters and operating procedures. Visiting the organization’s website or calling ahead is strongly recommended.
To see a full list of testing sites, visit the Macomb County website here.