Operating under an Emergency Declaration, effective Monday, March 16:
The City of Sterling Heights will close city hall and all associated buildings until at least April 13. Buildings affected include City Hall, Sterling Heights Public Library, Sterling Heights Community Center, Sterling Heights Senior Center, Department of Public Works, Sterling Heights Nature Center and Sterling Heights Recycling Centers.
Read full press release regarding City closures here. Specific department FAQs can be found in the left sidebar at the top of this page and General FAQs are below. We will continue to update these pages with those most relevant information for our community.
SENIOR ASSISTANCE: (586) 446-2757
MACOMB COUNTY HEALTH DEPT: (586) 463-3750
Michigan DHHS: (888) 535-6136
BEAUMONT HEALTH: (248) 551-7000
You may also email firstname.lastname@example.org with any questions, comments, or concerns!
The City of Sterling Heights is taking a proactive approach to learning more and educating residents about Coronavirus. Activities include providing information regarding ways the public can help prevent exposure and engaging with local, state and federal leaders to discuss and share the latest updates and best practices.
We want to make sure our residents feel in control by frequently providing the most up-to-date information while also giving you the ability to get your questions answered and take care of any city business you might have, even if social distancing becomes necessary. We encourage residents to stay tuned here and on the City’s social media channels (Facebook, Twitter and Instagram) for the latest information as well as signing up for emergency alerts.
Here are some tips we encourage all residents to follow to prepare for the Coronavirus:
- Remain Calm: It is critical that we remain calm in order to be sure our resources are used in the most effective way to prevent, prepare for and treat any cases of Coronavirus in our community.
- The most up-to-date information and guidance can be found on the Centers for Disease Control and Prevention website OR the World Health Organization website.
Everyday preventive actions include:
- Stay home when you are sick, except to get medical care.
- Cough or sneeze into your upper arm or cover your coughs and sneezes with a tissue (and then throw the tissue in the trash).
- Wash your hands often with soap and water for at least 20 seconds (about the amount of time it takes to sing happy birthday). Use hand sanitizer when you can’t use soap and water. Learn more about the best ways to wash your hands or use hand sanitizer.
- Manage your respiratory symptoms at home with these tips.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Clean frequently touched surfaces (like door knobs, light switches, elevator buttons, toilets, faucets, etc.) as often as possible and at least daily.
For more information on specific actions like travel, what to do if you are sick, what you can do if you are at higher risk, etc., visit the CDC website.
Local updates and information is also available on Macomb County’s website.
Frequently Asked Questions
Urgent or Special Needs
If you have a special need, like groceries for a home-bound senior, please email email@example.com and we will do our best to put you in contact with a volunteer or group that can assist you.
Utica Community Schools and Warren Consolidated Schools are providing “to go” meals at no charge at schools and community sites during the school closure period. This program is available to ALL children and teens ages 18 years old and younger regardless of where they go to school or whether they qualify for free and reduced meals. Persons up to age 26 who are enrolled in an educational program for the mentally or physically disabled that is recognized by a State or local public educational agency may also take part in this USDA-funded program. More information can be found at uticak12.org and wcs.k12.mi.us.
If you need access to the internet while the Library is closed, here is a list of internet access resources to Michgian residents:
- Comcast Internet Essentials
- Spectrum Internet Assist
- Access from AT&T
- FCC’s Lifeline Program (put in your ZIP code and find low-cost options from providers in your area)
- Everyone On
Will City Council meetings still be held?
Yes, but until further notice they will be held via phone conference based on the City’s Emergency Declaration and with approval from Michigan Governor Gretchen Whitmer.
Will the City closure be extended beyond April 13?
It is possible. City management continues to monitor the situation very closely and will provide regular updates.
Where can I find more information?
Residents can call any City department and should leave a voicemail message. Appropriate personnel will return all calls as soon as possible. Residents can also email specific city staff or firstname.lastname@example.org for general questions. A staff directory can be found at sterling-heights.net/Directory. Information is also regularly being updated here at sterling-heights.net/communityinfo
The Michigan Department of Health and Human Services launched a statewide hotline at 1-888-535-6136 to respond to health-related questions about coronavirus disease 2019 (COVID-19). The hotline is open seven days a week from 8 am – 5 pm. Public health and other experts will answer health-related questions about COVID-19. The team can also direct residents, providers and more to the right resources in their local communities and in other state government departments.
Beaumont Health has also launched a COVID-19 hotline that can be reached 7 a.m. – 7 p.m., Monday – Friday and 10 a.m. – 6 p.m. on Saturday and Sunday. To access the hotline, call (248) 551-7000. More information can also be found at Beaumont.org/coronavirus.
The CDC’s website can be found at coronavirus.gov.