Water & Sewer Utility Bill Information

Please mail your water bill payment to:
Department 181601
City of Sterling Heights - Water
P.O. Box 55000
Detroit, MI 48255-1816

For questions and concerns regarding your Water & Sewer bill please email waterbilling@sterling-heights.net. 
  * Please send your address and current meter reading for          consumption questions.

To request a final water bill please:

Send the request to: waterbilling@sterling-heights.net
Please provide:

• Service address
• 6 digit numbers on the meter located in basement
• Email address where the final bill request is to be sent

Downward consumption trend continues
Effective July 1, 2020, a net 5.2% increase will be passed on to
Water & Sewer customers. 

Sterling Heights purchases its water and sewage services from the Great Lakes Water Authority (GLWA) and the Macomb County Public Works office.  ​

For 2020/21 the City will pass on:

• A 3.0% increase in water rates from the GLWA.
• A 4.8% increase in Macomb County sewer charges and debt service.  

Water consumption has fallen by nearly 20% over the last decade including a 6.6% drop that is expected this year.  Due to the primarily fixed rate structure, this further increases water & sewer rates.

The average Sterling Heights residential customer will pay $64 per month for water & sewer services, only a $3/month increase over last year.
According to a 2016 Black & Veatch rate survey, the average monthly water & sewer bill for the City of Sterling Heights is 29% below the average rates and 23% below the median rates of the 50 largest cities in the United States.

• Thanks to the cooperation of residents and businesses in following outdoor watering restrictions, the City was able to renegotiate contract terms with the GLWA in December 2017, resulting in a savings on the cost of water purchased. 
• A 25% discount, up to $26, is applied to all summer water consumption.  Most cities do not offer a summer consumption discount.
• New users of the system pay for all water and sewer line additions.  Therefore, Sterling Heights’ rates do not contain any amount for expansion of the system.
• Nearly 90% of the water and sewer system is complete and paid for.  As a result, there is no outstanding water or sewer debt.
• Nearly 80% of the city’s water and sewer budget is for payments to the GLWA and Macomb County Public Works for water and sewer services.