Please mail your water bill payment to:
Department 181601
City of Sterling Heights - Water
P.O. Box 55000
Detroit, MI 48255-1816
For questions and concerns regarding your Water & Sewer bill please email waterbilling@sterling-heights.net.
* Please send your address and current meter reading for consumption questions.
To request a final water bill please:
Send the request to:
waterbilling@sterling-heights.net
Please provide:
- Service address
- 6 digit numbers on the meter located in basement
- Email address where the final bill request is to be sent
Downward consumption trend continues
Effective July 1, 2020, a net 5.2% increase will be passed on to
Water & Sewer customers.
Sterling Heights purchases its water and sewage services from the Great Lakes Water Authority (GLWA) and the Macomb County Public Works office.
For 2020/21 the City will pass on:
- A 3.0% increase in water rates from the GLWA.
- A 4.8% increase in Macomb County sewer charges and debt service.
Water consumption has fallen by nearly 20% over the last decade including a 6.6% drop that is expected this year. Due to the primarily fixed rate structure, this further increases water & sewer rates.
The average Sterling Heights residential customer will pay $64 per month for water & sewer services, only a $3/month increase over last year.
According to a 2016 Black & Veatch rate survey, the average monthly water & sewer bill for the City of Sterling Heights is 29% below the average rates and 23% below the median rates of the 50 largest cities in the United States.
Sterling Heights Water and Sewer Billing Facts
- Thanks to the cooperation of residents and businesses in following outdoor watering restrictions, the City was able to renegotiate contract terms with the GLWA in December 2017, resulting in a savings on the cost of water purchased.
- A 25% discount, up to $26, is applied to all summer water consumption. Most cities do not offer a summer consumption discount.
- New users of the system pay for all water and sewer line additions. Therefore, Sterling Heights’ rates do not contain any amount for expansion of the system.
- Nearly 90% of the water and sewer system is complete and paid for. As a result, there is no outstanding water or sewer debt.
- Nearly 80% of the city’s water and sewer budget is for payments to the GLWA and Macomb County Public Works for water and sewer services.