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Can I use my cell phone in the library?: Yes, but please use courtesy. Take lengthy conversations to the lobby, set your phone to vibrate, use a quiet tone of voice, and remember that your conversation can be overheard.

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Library

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1. Do you have copy machines?: There are 2 black and white copiers and 1 color copier available for public use. One of the black and white copy machines is on the 2nd floor. Black and white copies are $0.10 and color copies are $1.

2. Do you have a coffee shop?: Coffee, pop, and snack machines are available on the 1st floor. Snacks and covered beverages are allowed throughout the entire library.

3. Do you have homebound services?: Yes, delivery is available Wednesday mornings to Sterling Heights residents only. Contact Rebecca La Fave at 586-446-2654 or 586-446-2642 for more information.

4. Where are the restrooms and drinking fountains?: There are restrooms and drinking fountains in the lobby. Additional restrooms and drinking fountains are located near the Friends Book Store, on the 2nd floor and in Youth Services.

5. Can I use my cell phone in the library?: Yes, but please use courtesy. Take lengthy conversations to the lobby, set your phone to vibrate, use a quiet tone of voice, and remember that your conversation can be overheard.

6. Do you have the City Council meetings back up information?: Yes, we have 1 copy at the Adult Services reference desk and keep it for 2 weeks or until the next packet comes. The information is also available on the City’s website. City Council's Agendas and Minutes Page

7. Do you have a pen, pencil, paper, highlighter, ruler, note cards, paper clips, calculator, and pencil sharpener?: The Friends have school supply bags available for purchase at the Circulation desk for $3. Staplers and pencil sharpeners are available to use in the library. Flash drives are available for $9 at the Circulation desk.

8. Who are my representative and senator for Sterling Heights?: That information is located in the ready reference drawers, at the 2nd floor reference desk, under the heading of government as well as in Youth Services.

9. Do you sell City maps?: No, City maps are sold at the City Clerk's Office in City Hall. They are $4.50 each. City Hall office hours are 8:30 a.m. to 5 p.m., Monday - Friday.

10. Do you have a genealogy room?: We have general material on conducting and organizing a genealogy search. However, the Mount Clemens Library is the best place to start locally for in-depth genealogy research.

11. Where are the elevators and stairs?: The main elevator is on the north side of the library, in a straight line across from the Circulation desk. One stairway is to the right of the lobby and one is on the north end of the library. There is also an elevator next to the Circulation desk.

12. Do you have a public phone?: There are no public phones on the City’s property.

13. Do you have a quiet study area?: Yes, near the desks at the northern-most section of the 2nd floor. We also have private study rooms available on the 2nd floor on a first come, first serve basis.

14. Do you have a fax machine?: Yes, the cost for a domestic fax is $1.75 for the 1st page, and $1 for each additional page. An international fax is $3.95 for the 1st page, and $3.45 for each additional page. A debit or credit card is required.

15. Do you have a typewriter?: No, please see the librarian for a list of libraries that have public typewriters.

16. Do you have vending machines?: Yes, we a vending machine for snacks, pop/water, and coffee.

17. What libraries are on MiLibraryCard?: There are over 80 libraries participating in MiLibraryCard. Cardholders should have the MiLibraryCard sticker applied at their home library. Participating Libraries List

18. What is the Friends?: The Friends of the Library, organized in 1976, is a volunteer nonprofit group dedicated to enhancing and improving library service for our community. Friends of the Library Page

19. Where is the used book sale?: The "Friends Bookstore, Used, but Sterling" is on the north side of the library near the stairs. Unless otherwise posted, hours are 10 a.m. - 7 p.m. between Monday through Thursday, 1 - 4 p.m. on Friday, and 10 a.m. - 4 p.m. on Saturday.

20. We would like to donate money to the library. How do we go about gifting the library?: Donations are accepted in a number of ways. Please see the Memorial Gift Form available at all service desks or contact Library Administration at 586-446-2640 for further information. Donations Page

21. Do you sell your books or order them for patrons?: The library weeds materials after they have been heavily used or outdated. On occasion we offer them to the Friends for resale. We do not order books for personal purchase. Online sellers and local bookstores will assist you with that request.

22. How do I find out about events and services throughout the year?: The City magazine, library cable on either Channel 18 (WOW) or Channel 12 (Comcast), fliers, our website, program calendars in Youth Services, and handouts available at service desks all list events and services occurring throughout the year. Schedule of Events

23. My child would like to volunteer for service. Is it possible?: Visit the City’s website to locate volunteer opportunities. The City will forward the information to us if the volunteer notes they would like to volunteer at the library. We will keep their information on file for upcoming projects or events where assistance is needed.

24. Do you need to register for the library’s programs?: Most of our programs are designed for a drop-in attendance. Occasionally, pre-registration is required and can be done in person, by phone, or online. An online registration form and calendar of events is available on the library’s website. Please see the latest City magazine for complete information. Schedule of Events Page

25. Do you have a Public Announcement (PA) system?: Yes. Our PA system is used to announce closings, weather alerts, and special programs. In case of an emergency, the librarian in charge will authorize use of the PA system to page a user.

26. Can I book your programming center or conference room?: Nonprofit organizations may use the programming center and conference room. Please ask to see the library’s policy on approved uses or refer resident to the Management Assistant Loa Stanislawski.

27. Does the library accept donations of materials?: Yes, please ask to see a copy of the library Donation Guidelines to see what materials the library accepts at one of the service counters.

28. Can I get a receipt for my donation to the library?: The library does not place a monetary value on donations. A receipt for the number of items donated is available at the Circulation desk or in the Friends Bookstore.

29. Does the library offer tours for groups or classes?: Potentially. Please call (586) 446-2640 to discuss the type of tour you would like to have.

30. Do you proctor exams?: No, the Adult Services reference desk has a list of local libraries that do provide this service free of charge.